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*Browser Settings - What are all the browser settings I need to be aware of?

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ANSWER:

To ensure your browser is properly tuned, you need to ensure Java, Javascript, and Cookies are enabled. Configure your browser to allow pop ups for the URL (web address) of your online course site. Uninstall all browser toolbars (such as Google and Yahoo search bars). Details are described below.

Browser Settings:

Your browser settings will vary, depending on the browser you choose to use. There is a good  browser support site that will tell you exactly how to prepare your browser settings for your specific browser.

  1. Go to the Browser Tuneup site: http://www.webct.com/tuneup

  2. Click Start the Browser Tune-up.

  3. Click the arrow next to your operating system:

 

  1. Confirm your browser.

  2. Click Prepare your browser settings for WebCT.

 

  1. Follow the steps you see on the page to:

    1. Enable Java and switch to the Sun Java Runtime Environment.

    2. Enable Javascript in your browser.

    3. Enable cookies

 

IMPORTANT: Some browsers allow style sheets to be disabled. If your browser has this feature, do not set it to disable style sheets.

 

Browser Toolbars:

Uninstall Yahoo, Google, AOL, or any other Browser Toolbars

Although the browser toolbars are useful tools for searching the Internet, we recommend that you uninstall these so that your online course will function properly. In your browser, your toolbar (if you have one) will be immediately under the line on your browser where you can type in a web address. 

For example:

  
To uninstall browser toolbars:

  1. Click the Start button on the bottom left of your screen.
  2. From the Start menu, select Control Panel (if it is visible) or select the Settings option, and then click Control Panel from the secondary menu. A new window will appear. 
  3. For Windows XP, double-click Add/Remove Programs; for Windows Vista, under Programs, click Uninstall a program. 
  4. Locate the toolbar, click on it, then click Change/Remove (XP) or Uninstall (Vista) and follow the on-screen instructions to remove the toolbar.

Pop-Up Blocker Programs: 

While doing online course work, if you are unable to view discussion postings, quiz windows, and download links, then you need to configure your browser to allow pop ups for the URL (web address) of your online course site.

Depending on the pop-up blocking software you are using, you may be able to set the URL (web address) of your online course site as an allowed site, or you may need to disable the pop-up blocker completely.

Pop-up blockers work in the background while you browse the Internet. When they detect a pop-up window that may be an unwanted advertisement, they automatically close the window. This can prevent the online course system from performing properly.

To configure your browser to allow pop ups for the URL (web address) of your online course site:

(a) In Internet Explorer, go to Tools > Turn ON pop-up blockers > Pop-Up Blocker settings > In the box Address of Web site to allow: type the URL (web address) of your online course site

(b) In Firefox, go to Tools > Options > Check Block Pop-up windows > Click Exceptions.  In the box titled Address of web site: type the URL (web address) of your online course site

(c) In Safari, use the Command+k key combo to toggle the pop-up blocker on or off.

(d) Search your hard drive for any software with "pop-up" in the name. Set the URL (web address) of your online course site as an allowed site. Examples of popular pop-up blocking applications include:

  • Pop-Up Stopper (not for Mac)
  • Pop-Up Defender (not for Mac)
  • Pop-Up Zapper
  • Popup Eliminator

(e) Pop-up blocking functions are included in some anti-virus, internet security, personal firewall, and browser programs. Set the URL (web address) of your online course site as an allowed site.

Note: Examples of other programs that include pop-up blocking functions include the following. Click the links to read how to configure the pop-up blocker to allow the URL (web address) of your online course site as an allowed site for that specific program. If there is no link, refer to the Help in the affected program.

 

If you have any further questions, please contact us for support.  Thank you.

-Technical Support

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