Error Messages: "Error on Page" when attempting to add an attachment
When trying to add an attachment to an assignment or mail or discussion message, some users have reported seeing an "Error on Page" message in their browser.
There are a number of possible causes for this error.
Most can be resolved by following the Browser Tune-Up instructions.
If you have already completed the Browser Tune-up, and you still experience this problem, the following may help:
Ensure that the document you are trying to upload is not open in another program on your computer. For example, if you want to upload a Microsoft Word document, save and close the document first.
If using the Internet Explorer browser, ensure that the "Display a notification about every script error" option is not checked:
- In Internet Explorer, from the Tools menu, select Internet Options
- Click the Advanced tab
- Scroll down and uncheck "Display a notification about every script error"
Click OK to save your changes
Check for spyware or deceptive software on your computer.
- Uninstall all versions of Sun Java Runtime Environment (JRE) from your computer, and install one version only..
If you have any further questions, please contact us for support. Thank you.
- WebCampus Support