ANSWER:

Manage E-Mail

• You can sort messages by clicking on the Subject, Author, and Date headings.
   
• You can mark read messages as Unread (message becomes bolded) or mark unread messages as Read.
   
•  In the left frame, you can create folders to organize messages. For example, if you are an Instructor, you may wish to create a separate folder for each student. For example, move messages from Student A in the Inbox to the Student A folder. This will help you more easily locate a specific message as necessary.
   
• If you are expecting to receive a lot of messages within a certain timeperiod, check the Auto-refresh option. Your browser will refresh every few seconds and automatically display new messages. Some instructors like to use Mail for virtual office hours and so Auto-refresh helps them better manage that activity.
   
• Click on the Refresh now button in the upper right corner to refresh the Inbox between auto-refreshes as needed.
   
• When you delete Mail, the message goes into the Deleted Mail folder. Therefore, the message is not gone permanently and can be recovered.  However, once you delete the message in this folder, it cannot be recovered.
   
• You can forward a copy of incoming mail messages to an external account (such as your campus e-mail address). See the article Mail: How do I forward my course e-mail to my campus e-mail address? in this knowledge base for instructions.
   
• If you are enrolled in or teaching multiple courses that use the Mail tool, you can access all mail from one place via the Mail icon  on the MyWebCampus page.