Mail: *Where do I go to send mail to my instructor? To other students?
The Mail tool is internal to the online course system. All mail is sent, received, and stored within your course. It allows you to communicate with other users enrolled in the same course, but not with the Internet public at large.
This ensures that you do not receive undesired or irrelevant messages from external sources and contributes to the stability of the messaging system by limiting exposure to viruses. You also won’t have to worry about losing critical course-related correspondence, unlike with a personal email provider which clutters up your email with a lot of bogus messages. In this clutter, you may miss important messages from your Instructor.
The Mail tool is course-specific, and therefore only messages pertaining to that course appear in your Mail box for that course. You can send and receive messages in plain text or HTML format. You can include file attachments.
NOTE: The placement of this tool in the course depends on the Instructor, and may vary from course to course. The steps below use the left-hand Course Menu as the starting point.
Step 1: On the Course Menu, expand Course Tools.
Step 2: Select Mail.
Sending messages (two options)
You can reply to an existing message in the topic by clicking on the message and after reading it, click on the Reply or Reply to All button to write a reply. When you are ready to send your reply, click on the Send button. It is a good idea to:
- Preview your message before you send it.
- Save as Draft if you wish to review it and send it later (and as insurance if you are typing a very long message and don’t want to lose everything in case your computer or Internet crashes). Drafts can be viewed and sent via the Drafts folder.
- OR you can send a new message by clicking on the Create Message button. Click Browse for Recipients to select members of the course to send mail to.
Select any combination of To, CC, and BCC boxes by the Roles or Names of course members and groups.
To send mail to your instructors and TAs, check the To box next to All Section Instructors and All Teaching Assistants.
To send mail to the majority of users, but not everyone, check box next to To, CC, or BCC under Select Individuals and Groups. This selects every name. Then uncheck the boxes next to those whom you don’t want to receive the message.
TIP: Because the default number of names displayed per page is 10, when there are more than 10 members, you will need to go to the next page view. Or you can set your paging preferences for this tool to a higher number of names to display on a page. To navigate pages, use the paging controls in the lower right of the screen:
To change paging preferences, click the icon.
After selecting the recipients, click the Save button in the bottom left of the recipients list. Your selections are listed underneath the To: box on the Create Message window.
To remove any person or group from the recipient list, click the Remove User icon next to the name.
Entering Subject Headings
When sending new mail or replying to a message, clear the subject heading and enter a new subject heading to identify the purpose and intent of your reply. Meaningful and descriptive titles will make it easier for you and the recipients to quickly figure out the purpose of your message by scanning the subject.
Deleting Your Messages
To delete a message, click its ActionLinks icon and then Delete. Deleted messages are not permanently deleted. They are stored in the Deleted Mail folder in case you need to access them later. Messages removed from the Deleted Mail folder are permanently deleted.
If you have any further questions, please contact us for support. Thank you.
- WebCampus Support