Pop-Up Blockers - How do I know if I have pop-up blockers on my computer? How do I turn off a pop-up blocker?
While doing online course work, if you are unable to view discussion postings, quiz windows, and download links, then you need to configure your browser to allow pop ups for the URL (web address) of your online course site.
Depending on the pop-up blocking software you are using, you may be able to set the URL (web address) of your online course site as an allowed site, or you may need to disable the pop-up blocker completely.
Pop-up blockers work in the background while you browse the Internet. When they detect a pop-up window that may be an unwanted advertisement, they automatically close the window. This can prevent the online course system from performing properly.
To configure your browser to allow pop ups for the URL (web address) of your online course site:
(a) In Internet Explorer, go to Tools > Turn ON pop-up blockers > Pop-Up Blocker settings > In the box Address of Web site to allow: type the URL (web address) of your online course site
(b) In Firefox, go to Tools > Options > Check Block Pop-up windows > Click Exceptions. In the box titled Address of web site: type the URL (web address) of your online course site
(c) In Safari, use the Command+k key combo to toggle the pop-up blocker on or off.
(d) Search your hard drive for any software with "pop-up" in the name. Set the URL (web address) of your online course site as an allowed site. Examples of popular pop-up blocking applications include:
- Pop-Up Stopper (not for Mac)
- Pop-Up Defender (not for Mac)
- Pop-Up Zapper
- Popup Eliminator
(e) Pop-up blocking functions are included in some anti-virus, internet security, personal firewall, and browser programs. Set the URL (web address) of your online course site as an allowed site.
Note: Examples of other programs that include pop-up blocking functions include the following. Click the links to read how to configure the pop-up blocker to allow the URL (web address) of your online course site as an allowed site for that specific program. If there is no link, refer to the Help in the affected program.
If you have any further questions, please contact us for support. Thank you.
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